Welcome to Alborg Diagnostics!
We take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you access our Digital Services. We want you to feel confident in how your data is handled, and we are committed to being transparent about our practices.

Please note that this Privacy Policy may be updated from time to time. When changes are made, we will update the “Last updated” date at the top of this page and provide you with information on the updates. If you have any concerns, please feel free to contact us directly.

Your Rights Under the PDPL (Personal Data Protection Law)

As a valued user, you have important rights regarding your personal data:

• Right to be informed: You have the right to know why we are collecting your personal data and how it will be used.
• Right to request correction: If any of the personal data we hold about you is inaccurate or incomplete, you can ask us to update it.
• Right to request erasure: You can request that we delete your personal data from our records.
• Right to access your data: You can request to see the personal data we have collected about you.
• Right to withdraw consent: If you’ve given us consent to process your data, you can withdraw it at any time.
• Right to request your data in a readable format: You can ask us to provide your personal data to you in a clear and understandable form.

What Information We Collect About You

We gather information to help improve your experience with our Digital Service. Here’s a breakdown of the types of data we collect:

• Personal Data: This includes basic information such as your name and email address, which you provide when you interact with us (e.g., posting a comment or chatting with us). If you choose to share this information publicly, it may be visible to other users.
• Derivative Data: Information generated from your use of our app, such as likes, comments, or other in-app actions.
• Financial Data: When making transactions, we collect payment details (like credit card information). However, this data is processed securely by a third-party service provider, Telr. We encourage you to review Telr’s privacy policy for more details.
• Mobile App Data: We collect data about your device, including its ID, model, operating system, phone number, and location, to enhance your experience with our app.
• Notifications: You can choose to receive notifications from us. If you prefer not to receive them, you can disable this feature in your settings.
• Third-Party Data: With your consent, we may collect health-related data from services like Apple HealthKit or Google Fitness to offer personalized features.

How We Use Your Information

We use the information we collect for a variety of purposes, including:

• Enhancing your experience and customizing content for you.
• Managing your account and processing transactions.
• Improving security and preventing fraud.
• Conducting anonymous statistical analysis and promotions.
• Complying with legal obligations and industry regulations.

Who We Share Your Information With

We respect your privacy, but there are times when we may need to share your information:

• By law or to protect your rights: If required by law, or to protect our rights, we may share your data with legal authorities.
• With affiliates: We may share data with our parent company or subsidiaries, as needed.
• With business partners: We may work with trusted partners who assist us in delivering services, promotions, or content.
• With other third parties: In some cases, we may share data with advertisers or investors for marketing or business analysis purposes. We are not responsible for how third parties use your data.

Tracking Technologies

We use cookies, web beacons, and similar technologies to improve your experience with our website and app. These technologies do not collect personal data directly, but they help us understand how you interact with our platform. You can control your cookie preferences through your browser settings. Keep in mind that blocking cookies may impact the performance of certain features on our site.

Third-Party Websites

Our app may include links to third-party websites. These sites have their own privacy policies, which are not covered by our policy. We encourage you to review the privacy practices of any external sites you visit.

How We Protect Your Information

While we implement strict security measures to protect your data, it is important to note that no security system is completely foolproof. We work hard to safeguard your information, but online data is still vulnerable to unauthorized access.

Have Questions? Contact Us!

We are here to help. If you have any questions or concerns about how we handle your personal data, please don’t hesitate to reach out to us:

Phone: 920004422

Email: info@alborgdx.com

Thank you for trusting Alborg Diagnostics. Your privacy is our priority.