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Franchise program

Frequently asked questions (FAQ)

Established in 1998, when it opened its first laboratory in Jeddah, Saudi Arabia, Al Borg Diagnostics managed to expand to all major cities in the Kingdom of Saudi Arabia by the year 2004. Today, Al Borg Diagnostics has become the largest chain of private laboratories in the Gulf Cooperation Council countries and is currently expanding to the African continent. Al Borg Diagnostics serves about 15,000 visiting customers daily, and more than 5,000 hospitals and clinics’ laboratories, in addition to cooperating with various pharmaceutical companies in the field of precision medicine. Being a leading company in the Arab Gulf and North African region, we always strive to be the best in the field of health care services, to improve the community health, and to provide a distinctive experience for the customer by developing it in line with the latest trends and the latest global technologies. Due to this partnership more than 2,000 types of medical tests to patients are being provided and conducted in a specialized and designated laboratory. It is worth mentioning that Al-Borg Laboratories is the first gene study (NGS) laboratory in the Kingdom that provides unprecedented digital medical services with prompt and accurate results, these results are backed by more the 25 years of experience in the clinical diagnostics field.
The size of a typical AL BORG DIAGNOSTICS unit is between 150 sq. meters and 200 sq. meters. AL BORG DIAGNOSTICS serves multicultural middle to high-end income customers.
Our Franchise Manager will arrange a meeting with you within 2 working days from filling and submitting the Franchise Evaluation Form and will provide you with all the details you require.
Our Franchise manager will provide you with all the details required in the one on one meeting he will arrange with you.
AL BORG DIAGNOSTICS grants an exclusive territory for a minimum of 5 units and agreed upon on a case-by-case basis. In the case of an Individual agreement, there will be a minimum radius to prevent cannibalization between units.
AL BORG DIAGNOSTICS name and reputation is an important part of our business. Franchisee will spend at least 2% of your gross sales per month on local advertising. In addition, Franchisee will be required to contribute 1% of their gross sales to international marketing funds.
Initial assistance provided by AL BORG DIAGNOSTICS will include the following franchisee training programs:

Phase I — Training provided at a location designated by franchisor: AL BORG DIAGNOSTICS’ management will provide franchisees with approximately Seven (7) days of initial training at headquarters or at a location designated by the AL BORG DIAGNOSTICS’ management, beginning approximately 6 to 9 weeks before the franchisee is scheduled to open for business. Phase I Instruction will pertain to administrative, operational, and sales/marketing matters; it will also include a liberal amount of on-the-job training. This training will be provided for the franchisee with One (1) to Two (2) designated attendees.

Phase II — Training provided at the franchisee’s location: – On-site training typically takes place when the franchisee commences operations. Experienced trainers from AL BORG DIAGNOSTICS will provide on-site training for a period of Five (5) to Seven (7) days to assist the franchisee in the commencement of operations.
The initial term of the Franchise Agreement is 5 years from the date the Franchise Agreement is signed. The franchise is renewable for 4 additional terms of 5 years each, for a total of 25 years providing you have complied with the provisions of the Franchise Agreement.
Operational Support – AL BORG DIAGNOSTICS Management will provide ongoing training and support in many areas critical to the success of the franchisee’s business, including unit operations and maintenance, customer-service techniques, product ordering, suggested pricing guidelines, quality standards and administrative procedures.

Site Selection — Prior to approving a site for an AL BORG DIAGNOSTICS unit, the Management will provide franchisees with clear guidelines for a suitable location. AL BORG DIAGNOSTICS requires franchisees to follow these instructions to ensure that an appropriate site is located.

Marketing Support – AL BORG DIAGNOSTICS coordinates development of advertising materials and strategies for the benefit of all members of the franchise network. It also provides franchisees with consumer marketing plans and materials for use at the local or regional level, and retains the right to approve all local advertising materials that the franchisee chooses to develop.

Purchasing – AL BORG DIAGNOSTICS Management or its affiliate will negotiate quantity discounts on behalf of all its members, passing some or all of these savings on to the franchisees.

Accounting/Audit/Legal – Reporting directly to administration, this department is responsible for the financial and legal oversight of franchisees.

Internal Support – The functional areas of training, purchasing, franchisee communications, and research and development are typically included in such a department.

Ongoing Research and Development – AL BORG DIAGNOSTICS continues to research methods and techniques for franchise operations (including purchasing and promotional schemes) that enhance unit-level profitability.

Overall Program Oversight – AL BORG DIAGNOSTICS Management will provide the overall coordination and planning for the entire franchise system.
Simply complete the Franchise Application Form and return it to us. Upon receiving the form, we will contact you.

Franchise Evaluation Form

All information provided is kept confidential and will not be disclosed except for purposes of verification.
Personal information
Applicant’s franchise plan
The management team
Give a complete record of your position, contact information, and responsibilities within the organization.
Applicant’s financials

Become a partner with us

Franchise program

Join the franchise program of Al Borg Laboratories and be part of the health system within the region